Friday, November 20, 2009

word of the day: gratuity

Yesterday an article came up on Yahoo that told the plight of a young couple who was arrested in Philadelphia for not leaving a tip on their $16 bill.

The gist of the story was that there was a group of people that went to the bar, waited over an hour for their food, had to get their own utensils, and also had to get up to get their drinks refilled because their waitress was nowhere to be seen.

At the end of the meal, they refused to leave a tip. They explained it to the bartender, who took their money, and then called the police! They were then placed in hand cuffs and charged them with theft because the gratuity was part of the bill. *phew* Sounds like a great date night.

Now, the staff at Match-Up have illustrious backgrounds with a wide range of past occupations-- Disney staff, cruise line staff, campaign staff, etc. Half of us here have indeed been wait staff at one time or another. From our recollection...a tip is called gratuity for a reason-- it is a reflection of how well you took care of your customer. True, there is a sliding scale for what to give, and the common mentality is to leave the standard 15% no matter what, but there certainly is no law against not tipping or a right of entitlement on the part of the wait staff.

Dictionary.com defines gratuity as "something given without claim or demand". Hopefully the couple prints that off before their hearing next month!

So the lesson for the day, kids: tip no matter what! Even if it's the worst service you've ever had, you get food poisoning, everything goes wrong, etc., etc. Forget about trying to get the meal comped...because you might just wind up in handcuffs if you don't leave a tip...

Happy Friday!

To read the complete story: http://www.nbcphiladelphia.com/news/local-beat/Time-In-Prison--70426052.html

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